List of Contacts and Responsibilities
OM-4.5.5
The BCM framework must consider a communication strategy, established procedures for communication, methodology for transmitting, writing and reading of relevant information designed for each business unit where appropriate, the nature of information a list of all key resources charged with the tasks and the full listing of employees and relevant stakeholders. The list must include personal contact information on each key employee such as their home address, home telephone number, and cell phone or pager number so they may be contacted in case of a disaster or other emergency.
Added: January 2020OM-4.5.6
The BCM policy must contain all the necessary process steps to complete each critical business operation or service. Each process must be explained in sufficient detail to allow another employee to perform the job in case of a disaster.
Added: January 2020
