• Controls and mitigation

    • OM-1.3.14

      Banks must have a strong control environment that utilises policies, procedures, processes and systems; appropriate internal controls; and appropriate risk mitigation and/or transfer strategies.

      Added: January 2020

    • OM-1.3.15

      Strong internal controls are a critical aspect of operational risk management, and the banks should establish clear lines of management responsibility and accountability for implementing a strong control environment. The control environment should provide appropriate independence/separation of duties between the operational risk management unit, business lines and support functions.

      Added: January 2020

    • OM-1.3.16

      An effective internal control environment also requires appropriate segregation of duties. Assignments that establish conflicting duties for individuals, or a team without dual controls or other countermeasures may enable concealment of losses, errors or inappropriate actions. Therefore, areas of potential conflicts of interest must be identified, minimised, and subject to careful independent monitoring and review.

      Added: January 2020

    • OM-1.3.17

      In addition to segregation of duties and dual controls, banks should ensure that other traditional internal controls are in place, as appropriate, to address operational risk. Examples of these controls include:

      (a) Clearly established authorities and/or processes for approval;
      (b) Close monitoring of adherence to assigned risk limits or thresholds;
      (c) Safeguards for access to, and use of, bank assets and records;
      (d) Appropriate staffing level and training to maintain expertise;
      (e) Ongoing processes to identify business lines or products where returns appear to be out of line with reasonable expectations;
      (f) Regular verification and reconciliation of transactions and accounts; and
      (g) A vacation policy in line with Bahrain Labour Law.
      Amended: April 2022
      Added: January 2020

    • OM-1.3.18

      Internal control consists of five interrelated components:

      (a) Control environment: The Board of Directors and senior management are responsible for promoting high ethical and integrity standards, and for establishing a culture within the organisation that emphasises and demonstrates to all levels of personnel the importance of internal controls. All personnel at a banking organisation need to understand their role in the internal controls process and be fully engaged in the process;
      (b) Risk assessment: An effective internal control system requires that the material risks that could adversely affect the achievement of the bank's goals are being recognised and continually assessed. This assessment should cover all risks facing the bank and the consolidated banking organisation (that is, credit risk, country and transfer risk, market risk, profit rate risk, liquidity risk, operational risk, legal risk and reputational risk). Internal controls may need to be revised to appropriately address any new or previously uncontrolled risks;
      (c) Control activities: Control activities should be an integral part of the daily activities of a bank. An effective internal control system requires that an appropriate control structure is set up, with control activities defined at every business level. These should include: Top level reviews; appropriate activity controls for different departments or divisions; physical controls; checking for compliance with exposure limits and follow-up on non-compliance; a system of approvals and authorisations; and a system of verification and reconciliation;
      (d) Information and communication: An effective internal control system requires that there are adequate and comprehensive internal financial, operational and compliance data, as well as external market information about events and conditions that are relevant to decision-making. Information should be reliable, timely, accessible, and provided in a consistent format. It requires that there are reliable information systems in place that cover all significant activities of the bank. These systems, including those that hold and use data in an electronic form, must be secure, monitored independently and supported by adequate contingency arrangements. It also requires effective channels of communication to ensure that all staff fully understand and adhere to policy and procedures affecting their duties and responsibilities and that other relevant information is reaching the appropriate personnel; and
      (e) Monitoring activities: The overall effectiveness of the bank's internal controls should be monitored on an ongoing basis. Monitoring of key risks should be part of the daily activities of the bank, as well as periodic evaluations by the business lines and internal audit. There should be an effective and comprehensive internal audit of the internal control system carried out by operationally independent, appropriately-trained and competent staff. The Internal Audit function, as part of the monitoring of the system of internal controls, should report directly to the Board of Directors or its Audit Committee, and to senior management. Internal control deficiencies, whether identified by business line, Internal Audit, or other control personnel, should be reported in a timely manner to the appropriate management level and addressed promptly. Material internal control deficiencies should be reported to senior management and the Board of Directors.
      Added: January 2020

    • OM-1.3.19

      Control processes and procedures should be established and banks should have a system in place for ensuring compliance with a documented set of internal policies concerning the risk management system. Principal elements of this could include, for example:

      (a) Top-level reviews of the bank's progress towards the stated objectives;
      (b) Verifying compliance with management controls;
      (c) Review of the treatment and resolution of instances of non-compliance;
      (d) Evaluation of required approvals and authorisations to ensure accountability to an appropriate level of management; and
      (e) Tracking reports for approved exceptions to thresholds or limits, management overrides and other deviations from policy.
      Added: January 2020

    • OM-1.3.20

      Effective use and sound implementation of technology can contribute to the control environment. For example, automated processes are less prone to error than manual processes. However, automated processes introduce risks that should be addressed through sound technology governance and infrastructure risk management programmes.

      Added: January 2020

    • OM-1.3.21

      Management must ensure the bank has a sound technology infrastructure that:

      (a) Meets current and long-term business requirements by providing sufficient capacity for normal activity levels, as well as peaks during periods of market stress;
      (b) Ensures data and system integrity, security, and availability; and
      (c) Supports integrated and comprehensive risk management.
      Added: January 2020

    • OM-1.3.22

      Mergers and acquisitions resulting in fragmented and disconnected infrastructure, cost-cutting measures or inadequate investment can undermine a bank's ability to aggregate and analyse information across risk dimensions or the consolidated enterprise, manage and report risk on a business line or legal entity basis, or oversee and manage risk in periods of high growth. Management should make appropriate capital investment or otherwise provide for a robust infrastructure at all times, particularly before mergers are consummated, high growth strategies are initiated, or new products are introduced.

      Added: January 2020

    • OM-1.3.23

      In those circumstances where internal controls do not adequately address risk and exiting the risk is not a reasonable option, management can complement controls by seeking to transfer the risk to another party such as through insurance. The Board of directors should determine the maximum loss exposure the bank is willing, and has the financial capacity to assume, and should perform a regular review of the bank's risk and insurance management programme.

      Added: January 2020

    • OM-1.3.24

      Because risk transfer is an imperfect substitute for sound controls and risk management programmes, banks should view risk transfer tools as complementary to, rather than a replacement for, thorough internal operational risk control. Having mechanisms in place to quickly identify, recognise and rectify distinct operational risk errors can greatly reduce exposures. Careful consideration also needs to be given to the extent to which risk mitigation tools such as insurance truly reduce risk, transfer the risk to another business sector or area, or create a new risk (e.g. counterparty risk).

      Added: January 2020