Branch and ATM Requirements
BC-11.1.9
Bahraini Islamic retail banks must provide at least one branch for serving thedisabled customers in line with the requirements in this Module, in addition to the normal branch activities. At least one ATM machine must be provided in the branch to serve thedisabled customers .Amended: April 2017
Added: April 2016BC-11.1.10
To ensure an adequate geographical distribution within the Kingdom of Bahrain, the CBB will expect two specially equipped branches within each governorate of the Kingdom. The geographical distribution will be coordinated by the CBB.
Added: April 2016BC-11.1.11
With reference to Paragraph BC-11.1.9, the ATM devices must be equipped with technology specially adapted for customers with disabilities where ATMs must:
(a) Be wheelchair accessible, ensuring that the ATM is set at an appropriate height and track for movement; and(b) Provide Braille alphabet and voice software technology (talking ATM) for the visually impaired customers.Added: April 2016