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  • OM-3.6 OM-3.6 Contingency Planning for Outsourcing Arrangements

    • OM-3.6.1

      Licensees must maintain and regularly review contingency plans to enable them to set up alternative arrangements – with minimum disruption to business – should the outsourcing contract be suddenly terminated or the outsourcing provider fails. This may involve the identification of alternative outsourcing providers or the provision of the service in-house. These plans must consider how long the transition would take and what interim arrangements would apply.

      Amended: July 2011
      October 07

    • OM-3.6.2

      See Chapter OM-5 for further guidance on business continuity and contingency planning.

      October 07