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  • OM-2.6 OM-2.6 Contingency planning

    • OM-2.6.1

      Licensees should maintain and regularly review contingency plans to enable them to set up alternative arrangements — with minimum disruption to business — should the outsourcing contract be suddenly terminated or the outsourcing provider fails. This may involve the identification of alternative outsourcing providers or the provision of the service in-house. These plans should consider how long the transition would take and what interim arrangements would apply.

    • OM-2.6.2

      See chapter OM-4 for further guidance on business continuity and contingency planning.