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OM-5.3.14

Banks must ensure that ATMs are equipped with Closed-circuit television (CCTV). The location of camera installation must be carefully chosen to ensure that images of the ATM are recorded, however keypad entries must not be recorded. The camera must support the detection of the attachment of alien devices to the fascia (external body) and possess the ability to generate an alarm for remote monitoring if the camera is blocked or otherwise disabled. There must be sensors to detect and alert the bank if the camera has been blocked or tampered with.

Added: January 2020