TC TC Financing Companies Training and Competency Module
TC-A TC-A Introduction
TC-A.1 TC-A.1 Purpose
Executive Summary
TC-A.1.1
This Module presents requirements that have to be met by
financing company licensees with respect to training and competency of individuals undertakingcontrolled functions (i.e.approved persons ) (as defined in Paragraph AU-1.2.2)January 2014TC-A.1.2
Module TC provides Rules and Guidance to
financing company licencees to ensure satisfactory levels of competence, in terms of an individual's knowledge, skills, experience, and professional qualifications.Financing company licencees must maintain the competence to provideregulated financing company services as outlined in Section AU-1.3. Individuals occupyingcontrolled functions , as outlined in Paragraph AU-1.2.2, must therefore meet minimum levels of training and experience related to their functions.January 2014TC-A.1.3
The Rules build upon Principles 3 and 9 of the Principles of Business (see Module PB (Principles of Business)). Principle 3 (Due Skill, Care and Diligence) requires
financing company licensees to observe high standards of integrity and fair dealing, and to be honest and straightforward in its dealings with customers. Principle 9 (Adequate Resources) requiresfinancing company licensees to maintain adequate human, financial and other resources sufficient to run its business in an orderly manner.January 2014TC-A.1.4
Condition 4 of CBB's Licensing Conditions (Chapter AU-2.4) and Condition 1 of the Approved Persons regime (Chapter AU-3.1) impose further requirements. To satisfy Condition 4 of the CBB's Licensing Conditions, a
financing company licensee's staff, taken together, must collectively provide a sufficient range of skills and experience to manage the affairs of thefinancing company licensee in a sound and prudent manner (AU-2.4). This condition specifies thatfinancing company licensees must ensure their employees meet any training and competency requirements specified by the CBB. Condition 1 of the Approved Persons Conditions (AU-3.1) sets forth the 'fit and proper' requirements in relation to competence, experience and expertise required byapproved persons .January 2014Legal Basis
TC-A.1.5
This Module contains the CBB's Directive relating to Training and Competency and is issued under the powers available to the CBB under Articles 38 and 65(b) of the Central Bank of Bahrain and Financial Institutions Law 2006 ('CBB Law'). The Directive in this Module is applicable to all
financing company licensees (including theirapproved persons ).January 2014TC-A.1.6
For an explanation of the CBB's rule-making powers and different regulatory instruments, see Section UG-1.1.
January 2014TC-A.2 TC-A.2 Module History
Evolution of the Module
TC-A.2.1
This Module was first issued in January 2014. Any material changes that are subsequently made to this Module will be annotated with the calendar quarter date in which the change is made; Chapter UG-3 provides further details on Rulebook maintenance and version control.
January 2014TC-A.2.2
A list of recent changes made to this Module is provided below:
Module Ref. Change Date Description of Changes TC-B.1.3 07/2014 Clarified scope of application. TC-2.3.3 04/2017 Amended Paragraph on exception to the grandfathering Rule. Superseded Requirements
TC-A.2.3
This Module does not replace any regulations or circulars in force prior to January 2014.
January 2014TC-B TC-B Scope of Application
TC-B.1 TC-B.1 Scope
TC-B.1.1
This Module applies to all
financing company licensees authorised in the Kingdom, thereafter referred to in this Module aslicensees . It covers the training and competency requirements for staff occupyingcontrolled functions (See Chapter TC-1).January 2014TC-B.1.2
Persons authorised by the CBB as
approved persons prior to the issuance of Module TC need not reapply for authorisation.January 2014TC-B.1.3
The requirements of this Module apply to
approved persons holdingcontrolled functions , including board members, in connection with thelicensee's regulated financing company services , or under a contract of service.Amended: July 2014
January 2014TC-B.1.4
In the case of outsourcing arrangements, the
licensee should refer to the competency requirements, outlined in Appendix TC-1 forcontrolled functions , for assessing the suitability of theoutsourcing provider .January 2014TC-B.1.5
Licensees must satisfy the CBB that individuals performing acontrolled function for it or on its behalf are suitable and competent to carry on thatcontrolled function .January 2014TC-B.1.6
In implementing this Module,
licensees must ensure that individuals recruited to performcontrolled functions :(a) Hold suitable qualifications and experience appropriate to the nature of the business;(b) Remain competent for the work they do; and(c) Are appropriately supervised.January 2014TC-1 TC-1 Requirements for Controlled Functions
TC-1.1 TC-1.1 Controlled Functions
TC-1.1.1
Individuals occupying
controlled functions (refer to Section AU-1.2) in alicensee must be qualified and suitably experienced for their specific roles and responsibilities. Thecontrolled functions are those of:(a) Board Member;(b)Chief Executive orGeneral Manager ;(c)Head of function ;(d) Compliance Officer;(e) Money Laundering Reporting Officer ('MLRO'); and(f) Head of Shari'a ReviewJanuary 2014TC-1.1.2
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licensee must take reasonable steps to ensure that individuals holdingcontrolled functions are sufficiently knowledgeable about their respective fields of work to be able to guide and supervise operations that fall under their responsibilities.January 2014TC-1.1.3
Competence is assessed by the CBB on the basis of experience and relevant qualifications described in Appendix TC-1 as a minimum. However, the CBB reserves the right to impose a higher level of qualifications as it deems necessary.
January 2014Board Member
TC-1.1.4
Board Members collectively are responsible for the business performance and strategy of the
licensee , as outlined in more details in Section HC-1.2.January 2014TC-1.1.5
When taken as a whole, the board of
directors of alicensee must be able to demonstrate that it has the necessary skills and expertise, as outlined in Paragraph HC-1.2.10.January 2014Chief Executive or General Manager
TC-1.1.6
The
chief executive orgeneral manager (as appropriate) are responsible for the executive management and performance of thelicensee within the framework or delegated authorities set by the Board. The scope of authority of theCEO is outlined in more detail in Paragraph HC-6.3.2 (a).January 2014Head of Function
TC-1.1.7
Heads of function, where risk acquisition or control is involved, are responsible for tracking specific functional performance goals in addition to identifying, managing, and reporting critical organisational issues upstream. Certain functions require dealing directly with clients while others do not. Both categories of functions, however, require specific qualifications and experience to meet the objectives as well as compliance requirements of the financing company licensee.
January 2014TC-1.1.8
For purposes of Paragraph TC-1.1.7,
licensees should contact the CBB should they require further clarification on whether a specific position falls under the definition of "Heads of Function".January 2014Compliance Officer
TC-1.1.9
In accordance with Paragraph AU-1.2.12, an employee of appropriate standing must be designated by the
licensee for the position of compliance officer. The duties of the compliance officer include:(a) Having responsibility for oversight of thelicensee s compliance with the requirements of the CBB and other applicable laws and regulations;(b) Raising awareness and providing training for thelicensee s staff on compliance issues; and(c) Reporting to thelicensee s Board in respect of that responsibility.January 2014Money Laundering Reporting Officer (MLRO)
TC-1.1.10
The attributes and responsibilities of the MLRO are described more fully in Paragraphs FC-4.1.7 and FC-4.2.1.
January 2014Head of Shari'a Review
TC-1.1.11
The head of Shari'a review in a
licensee , dealing with Islamic products and services, is responsible for the examination of the extent of alicensee's compliance, in all its activities, with the Shari'a. This examination includes contracts, agreements, policies, products, transactions memorandum and articles of association, financial statements, reports (especially internal audit and central bank inspection), circulars, etc. The objective of the Shari'a review is to ensure that the activities carried out by alicensee do not contravene the Shari'a.January 2014TC-1.2 TC-1.2 Continuous Professional Development Training ("CPD")
CPD
TC-1.2.1
All individuals holding
controlled functions in alicensee must undergo a minimum of 15 hours of CPD per annum.January 2014TC-1.2.2
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licensee must ensure that anapproved person undertaking acontrolled function undergoes appropriate annual review and assessment of performance.January 2014TC-1.2.3
The level of supervision should be proportionate to the level of competence demonstrated by the
approved person . Supervision will include, as appropriate:(a) Reviewing and assessing work on a regular basis; and(b) Coaching and assessing performance against the competencies necessary for the role.January 2014TC-1.2.4
Supervisors of
approved persons should have technical knowledge and relevant managerial skills.January 2014Record Keeping
TC-1.2.5
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licensee should, for a minimum period of five years, retain records of:(a) The annual training plan for eachcontrolled function ;(b) Materials used to conduct in-house training courses;(c) List of participants attending such in-house training courses; and(d) Results of evaluations conducted at the end of such training courses.January 2014TC-2 TC-2 General Requirements
TC-2.1 TC-2.1 Recruitment and Assessing Competence
Recruitment and Appointment
TC-2.1.1
If a
licensee recruits or promotes an individual to undertake acontrolled function , it must first file Form 3 (Approved Persons) with the CBB and obtain the express written approval of the CBB for that person to occupy the desired position. In its application, thelicensee must demonstrate to the CBB that full consideration has been given to the qualifications and core competencies forcontrolled functions in Appendix TC-1. (See Article 65(b) of the CBB Law and Paragraph AU-2.3.1).January 2014TC-2.1.2
Licensees should refer to Module AU (Authorisation) providing detailed requirements on the appointment of individuals occupyingcontrolled functions (approved persons ).January 2014TC-2.1.3
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licensee proposing to recruit an individual has to satisfy itself, of his/her relevant qualifications and experience. Thelicensee should:(a) Take into account the knowledge and skills required for the role, in addition to the nature and the level of complexity of thecontrolled function ; and(b) Take reasonable steps to obtain sufficient information about the individual's background, experience, training and qualifications.January 2014TC-2.1.4
The
licensee must retain the recruitment records ofcontrolled functions for a minimum period of five years following termination of their services or employment with thelicensee . Such records must include, but are not limited to, the following:(a) Results of the initial screening;(b) Results of any employment tests;(c) Results and details of any interviews conducted;(d) Background and references checks; and(e) Details of any professional qualifications.January 2014Assessing Competence
TC-2.1.5
Licensees must not allow an individual to undertake or supervisecontrolled functions unless that individual has been assessed by thelicensee as competent in accordance with this Section.January 2014TC-2.1.6
In the case of new personnel, the
licensee should ensure that they work under proper supervision. Where a person is working towards attaining a level of competence, they should be supervised by a competent person until they can demonstrate the appropriate level of competence. It is thelicensee's responsibility to ensure that such arrangements are in place and working successfully.January 2014TC-2.1.7
In determining an individual's competence,
licensees may assess if the person is fit and proper in accordance with Chapter AU-3.January 2014TC-2.1.8
Licensees must assess individuals as competent when they have demonstrated the ability to apply the knowledge and skills required to perform a specificcontrolled function .January 2014TC-2.1.9
The assessment of competence will be dependent on the nature and the level of complexity of the
controlled function . Such assessment of competence of new personnel may take into account the fact that an individual has been previously assessed as competent in a similarcontrolled function with anotherlicensee .January 2014TC-2.1.10
If a
licensee assesses an individual as competent in accordance with Paragraph TC-2.1.8 to perform a specificcontrolled function , it does not necessarily mean that the individual is competent to undertake othercontrolled functions .January 2014TC-2.1.11
A financing company should use methods of assessment that are appropriate to the
controlled function and to the individual's role.January 2014Record Keeping
TC-2.1.12
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licensee must, for a minimum period of five years, make and retain updated records of:(a) Its recruitment procedures;(b) The criteria applied in assessing competence; and(c) How and when the competence decision was arrived at.January 2014TC-2.1.13
For purposes of Paragraph TC-2.1.12, the record keeping requirements apply to both current employees as well as to employees following termination of their services or employment with the company, for a minimum period of five years.
January 2014TC-2.1.14
The recruitement procedures referred to in Subparagraph TC-2.1.12(a) should be designed to adequately take into account proof of the candidates' knowledge and skills and their previous activities and training.
January 2014TC-2.2 TC-2.2 Training and Maintaining Competence
TC-2.2.1
A
licensee must annually determine the training needs of individuals undertakingcontrolled functions . It must develop a training plan to address these needs and ensure that training is planned, appropriately structured and evaluated.January 2014TC-2.2.2
The assessment and training plan described in Paragraph TC-2.2.1 should be aimed at ensuring that the relevant
approved person maintains competence in thecontrolled function . An individual can develop skills and gain experience in a variety of ways. These could include on-the-job learning, individual study, and other methods. In almost every situation, and for most individuals, it is likely that competence will be developed most effectively by a mixture of training methods.January 2014TC-2.2.3
The training plan of
licensees must include a programme for continuous professional development training ('CPD') for their staff.January 2014TC-2.2.4
Approved persons may choose to fulfil their CPD requirements by attending courses, workshops, conferences and seminars at local or foreign training institutions.January 2014TC-2.2.5
The annual training required under Paragraph TC-2.2.1 must also include the quarterly updates, if any, to the CBB Volume 5 (Financing Companies) Rulebook, in areas relevant to each
controlled function .January 2014TC-2.2.6
Licensees should maintain appropriate training records for each individual.Licensees should note how the relevant training relates to and supports the individual's role. Training records may be reviewed during supervisory visits to assess thelicensee's systems and to review how thelicensee ensures that its staff are competent and remain competent for their roles.January 2014Maintaining Competence
TC-2.2.7
A
licensee must make appropriate arrangements to ensure thatapproved persons maintain competence.January 2014TC-2.2.8
A
licensee should ensure that maintaining competence for anapproved person takes into account:(a) Application of technical knowledge;(b) Application and development of skills; and(c) Any market changes and changes to products, legislation and regulation.January 2014TC-2.2.9
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licensee may utilise the CPD schemes of relevant professional bodies to demonstrate compliance with Paragraph TC-2.2.1. In-house training, seminars, conferences, further qualifications, product presentations, computer-based training and one-to-one tuition may also be considered to demonstrate compliance with Paragraph TC-2.2.1.January 2014Record Keeping
TC-2.2.10
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licensee must, for a minimum period of five years, make and retain records of:(a) The criteria applied in assessing continuing competence;(b) The annual assessment of competence; and(c) Record of CPD hours undertaken by eachapproved person .January 2014TC-2.3 TC-2.3 Transitional Period
TC-2.3.1
The requirements of this Module for
licensees are effective from the issuance date of this Module.January 2014TC-2.3.2
New applications for
approved persons are subject to the requirements of this Module (See Paragraph TC-B.1.3).January 2014TC-2.3.3
Approved persons occupyingcontrolled functions at the time this Module is issued will be grandfathered and not subject to the requirements of this Module, with the exception of CPD requirements in Paragraph TC-1.2.1 and Paragraph BR-1.1.2(k). However, should theapproved person move to anothercontrolled function , Paragraph TC-2.3.4 will apply.Amended: April 2017
January 2014TC-2.3.4
In instances, where an
approved person in onelicensee moves to anotherlicensee and occupies the same function, the CBB will exercise its discretion on whether to grandfather suchapproved person from the required qualifications and competencies outlined in Appendix TC-1 into the newlicensee . The grandfathering criteria used by the CBB will include a comparison of the scope and size of both positions. This will also apply in instances where anapproved person in onelicensee moves from one department to another within the samelicensee .January 2014Appendix TC-1
Appendix TC-1 Qualifications and Core Competencies of Controlled Functions
Role Core Competencies How can competence be demonstrated? Board Member Board Members must have: (a) Sufficient experience to demonstrate sound business decision-making; and(b) A good understanding of the industry and its regulatory environment.Competence is demonstrated by: (a)(i) Holding a Bachelor's Degree; and(ii) A minimum experience of 7 years in business or government of which at least 4 years at a senior management level;
OR(b) A minimum experience of 10 years in businessChief Executive or General Manager These roles require: (a) A clear understanding of the role and responsibilities associated with this position;(b) A good understanding of the licensee's business, the wider industry and its regulatory environment;(c) Relevant experience and qualifications associated with such executive responsibilities; and(d) The necessary professional and leadership capabilities which qualify him for this position.This person should have a minimum experience of 10 years in the financial sector of which at least 7 years at a senior management level in a bank or finance company. He/she should hold a relevant academic/professional qualification, preferably MBA, Masters in finance/accounting/economics or masters in any other subject, or preferably other qualification related to banking, accounting or finance. Head of Function This role requires: (a) A clear understanding of the role and responsibilities associated with the relevant function;(b) A good understanding of thelicensee's business, the broader industry and its regulatory environment; and(c) The relevant experience and qualifications to fulfill their responsibilities.A senior manager responsible for a specialist function should have a minimum experience of 7 years in the banking/financial industry of which at least 5 years of experience in the same function that he/she will be heading. He/she should: (a) Hold a relevant academic/professional qualification, preferably MBA, Masters in finance/accounting/economics or masters in any other subject, and preferably other qualification related to banking/accounting; and(b) Have other relevant certification(s) specific to this role. Such certifications may, depending on the function being fulfilled, include but are not limited to:(a) Chartered Financial Analyst (CFA);(b) Certificate in Securities and Financial Derivatives;(c) Certificate in Investment Management;(d) Professional Certification in Accounting; and/or(e) Equivalent certificates or qualifications; and/or(f) Advanced Diploma in Banking/ Islamic Finance or Financial Advisory Program from the BIBF or other institutions.Compliance Officer A Compliance Officer should: (a) Have the ability and experience to take responsibility for implementing and maintaining compliance policies;(b) Have the appropriate level of experience to demonstrate independence from other functions within thelicensee ; and(c) Have a thorough understanding of the industry and the applicable regulatory framework.The level of required competence varies based on the scope, magnitude and complexity of the licensee.The Compliance Officer should have a minimum of 3 years relevant experience in a bank, financial institution or financial regulator. He/she should: (a) Hold a degree from a university at bachelor level or higher or a relevant professional qualification in compliance; and(b) Have relevant certification(s) specific to this role. Such certifications may include but are not limited to:(i) International Diploma in Compliance offered by the International Compliance Association; and/or(ii) International Advanced Certificate in Compliance and Financial Crime offered by the International Compliance Association; and/or(iii) Any other relevant professional qualification deemed suitable by the CBB. These may include qualifications in areas related to the license.Money Laundering Reporting Officer (MLRO) The MLRO should: (a) Understand the business and how the Anti-Money Laundering framework applies thereto;(b) Have the appropriate level of experience to demonstrate independence from staff of thelicensee dealing directly with customers; and(c) Have a thorough knowledge of the financial industry and be familiar with relevant FATF and applicable domestic regulatory requirements.An MLRO should have a minimum experience of 3 years in anti-money laundering or anti-money laundering related role. The MLRO should: (a) Hold a degree from a university at bachelor level or higher or a relevant professional qualification; and(b) Have relevant certification(s) specific to this role. Such certifications may include but are not limited to:(i) Certified Anti-Money Laundering Specialist Examination (ACAMS); and/ or(ii) Diploma in Anti-Money Laundering offered by the International Compliance Association; and/ or(iii) International Diploma in Financial Crime Prevention offered by International Compliance Association; and/or(iv) International Advanced Certificate in Compliance and Financial Crime offered by the International Compliance Association.Head of Shari'a Review A Head of Shari'a Review should: (a) Have appropriate level of knowledge in Islamic Finance and Shari'a principles;(b) Have a good understanding of the banking/financial industry and possess good knowledge of economics and finance; and(c) Understand how to interpret financial statements.The Head of Shari'a Review should have a minimum of 5 years relevant experience in a bank or financial institution dealing with Islamic products and services. He/she should: (a) Hold a bachelor's degree in Shari'a, which includes study in Usul Fiqh (the origin of Islamic law) and/or Fiqh Muamalat (Islamic jurisprudence) or;(b) Hold a university degree in banking and finance together with a qualification in Shari'a review.January 2014