(a) Representatives of the CBB may make onsite visits at the premises of the insurance licensee. These visits may be made on a regular basis, or on a sample basis, for special purposes such as theme visits (looking at a particular issue across a range of insurance licensees), or when the CBB has a particular reason for visiting an insurance licensee;

(b) Appointees of the CBB may also make onsite visits at the premises of the insurance licensee. Appointees of the CBB may include persons who are not CBB staff, but who have been appointed to undertake particular monitoring activities for the CBB, such as in the case of appointed experts (refer to Section BR-3.5).

(c) The CBB may request the insurance licensee to attend meetings at the CBB's premises or elsewhere;

(d) The CBB may seek information or request documents by telephone, at meetings or in writing, including electronic communication;

(e) The CBB may require insurance licensees to submit various documents or notifications, as per Chapter BR-2, in the ordinary course of their business such as financial reports or on the happening of a particular event in relation to the insurance licensee such as a change in control.

(a) Make itself readily available for meetings with representatives or appointees of the CBB;

(b) Give representatives or appointees of the CBB reasonable access to any records, files, tapes or computer systems, which are within the insurance licensee's possession or control, and provide any facilities which the representatives or appointees may reasonably request;

(c) Produce to representatives or appointees of the CBB specified documents, files, tapes, computer data or other material in the insurance licensee's possession or control as may be reasonably requested;

(d) Print information in the insurance licensee's possession or control which is held on computer or on microfilm or otherwise convert it into a readily legible document or any other record which the CBB may reasonably request;

(e) Permit representatives or appointees of the CBB to copy documents of other material on the premises of the insurance licensee at the insurance licensee's expense and to remove copies and hold them elsewhere, or provide any copies, as may be reasonably requested; and

(f) Answer truthfully, fully and promptly all questions which representatives or appointees of the CBB reasonably put to it.

(a) Its employees and appointed representatives; and

(b) Any other members of its group and their employees and appointed representatives.