AU-5 AU-5 Information Requirements and Processes
AU-5.1 AU-5.1 Licensing
Application Form and Documents
AU-5.1.1
Applicants for a license must fill in the Application Form 1 (Application for a License) online, available on the CBB website under Eservices/online Forms. The applicant must upload scanned copies of supporting documents listed in Paragraph AU-5.1.5, unless otherwise directed by the CBB.
Amended: July 2019
Amended: April 2018
Amended: July 2007AU-5.1.2
Articles 44 to 47 of the CBB Law govern the licensing process. This prescribes a single stage process, with the CBB required to take a decision within 60 calendar days of an application being deemed complete (i.e. containing all required information and documents). See below, for further details on the licensing process and timelines.
Amended: July 2007
Amended: October 2007AU-5.1.3
References to applicant mean the proposed licensee seeking authorisation. An applicant may appoint a representative — such as a law firm or professional consultancy – to prepare and submit the application. However, the applicant retains full responsibility for the accuracy and completeness of the application, and is required to certify the application form accordingly. The CBB also expects to be able to liaise directly with the applicant during the authorisation process, when seeking clarification of any issues.
Amended: July 2007
Amended: October 2007AU-5.1.4
This Paragraph was deleted in January 2016.]
Deleted: January 2016
Amended: July 2007AU-5.1.5
Unless otherwise directed by the CBB, the following documents must be provided in support of a Form 1:
(a) A duly completed Form 2 (Application for Authorisation of Controller) for eachcontroller of the proposed licensee;(b) A duly completed Form 3 (Application for Approved Person status), for each individual applying to undertakecontrolled functions , (as defined under Paragraph AU-1.2.2) of the proposed licensee;(c) A comprehensive business plan for the application, addressing the matters described in Paragraph AU-5.1.6;(d) For overseas companies, a copy of the company's current commercial registration or equivalent documentation;(e) Where the applicant is a Bahraini company, a copy of the applicant's commercial registration certificate;(f) Where the applicant is a corporate body, a certified copy of a Board resolution of the applicant, confirming its decision to seek a CBB insurance license;(g) Details of the proposed licensee'sclose links , as specified under Chapter GR-6;(h) In the case of applicants that are part of a regulatedgroup , a letter of non-objection to the proposed license application from the applicant'shome supervisor , together with confirmation that thegroup is in good regulatory standing and is in compliance with applicable supervisory requirements, including those relating to capital and solvency requirements;(i) In the case of branch applicants, a letter of non-objection to the proposed license application from the applicant'shome supervisor , together with confirmation that the applicant is in good regulatory standing and the company concerned is in compliance with applicable supervisory requirements, including those relating to capital and solvency requirements;(j) In the case of branch applicants, copies of the audited financial statements of the applicant (head office) for the three years immediately prior to the date of application;(k) In the case of applicants that are part of agroup , copies of the audited financial statements of the applicant'sgroup , for the three years immediately prior to the date of application.(l) In the case of applicants not falling under either (j) or (k) above, copies of the audited financial statements of the applicant's majorshareholder , for the three years immediately prior to the date of application;(m) In the case of applicants seeking to raise part of their capital through a private placement, a draft of the relevant private placement memorandum, together with a formal, independent legal opinion that the documents comply with all applicable capital markets laws and regulations;(n) A draft copy of the applicant's memorandum and articles of association, addressing the matters described in Paragraph AU-5.1.8;(o) [Subparagraph deleted in January 2008];(p) [Subparagraph deleted in January 2008];(q) Forinsurance firms andinsurance brokers , confirmation of the cash deposit required to be held with a retail bank (licensee) in Bahrain under Article 181 of the CBB Law (see Section GR-7.1); and(r) [Subparagraph deleted in January 2008].Amended: January 2011
Amended: January 2008
Amended: October 2007
Amended: July 2007AU-5.1.5A
The CBB may require that an acceptably worded a letter of guarantee be provided in support of the application for a license. Where the application for the license is for an incorporated entity, the CBB may seek a letter of guarantee from the major shareholder. Where the application is for an
overseas insurance licensee , the CBB may seek a letter of guarantee from the parent company.Amended: January 2011
Added: January 2008AU-5.1.6
The business plan submitted in support of an application must explain:
(a) An outline of the history of the applicant and itsshareholders ;(b) The reasons for applying for a license, including the applicant's strategy and market objectives;(c) The proposed type of activities to be carried on by the applicant in/from the Kingdom of Bahrain;(d) The proposed Board and senior management of the applicant and the proposed organisational structure of the applicant;(e) An assessment of the risks that may be faced by the applicant, together with the proposed systems and controls framework to be put in place for addressing those risks and to be used for the main business functions, including underwriting, claims and accounting; and(f) An opening balance sheet for the applicant, together with a three-year financial projection, with all assumptions clearly outlined, demonstrating that the applicant will be able to meet applicable capital and solvency requirements.Amended: July 2007AU-5.1.7
In the case of applicants seeking to raise capital (refer to AU-5.1.5(m)), the CBB’s review is aimed at checking that the proposed private placement complies with applicable capital markets laws and regulations, and that the information contained in the private placement memorandum (‘PPM’) is consistent with the information provided in the license application. The CBB’s review does not in any way constitute an approval or endorsement as to any claims made in the PPM regarding the future value of the company concerned. Note also that the CBB will not license applicants without a core group of sponsoring
shareholders (who can demonstrate a strong business track record with relevant expertise), and where failure of the private placement to raise its targeted amount would leave the institution unable to comply with the CBB’s minimum capital requirements. The CBB will normally expect coreshareholders to account for at least 40% of the applicant’s proposed initial total capital.Added: July 2007AU-5.1.8
The applicant's memorandum and articles of association must explicitly provide for it to undertake the activities proposed in the licensed application, and must preclude the applicant from undertaking other
regulated insurance services , or commercial activities, unless these arise out of its insurance activities or are incidental to those.Amended: July 2007AU-5.1.8 [Deleted]
Deleted July 2007AU-5.1.9
All documentation provided to the CBB as part of an application for a license must be in either the Arabic or English languages. Any documentation in a language other than English or Arabic must be accompanied by a certified English or Arabic translation thereof.
Amended: July 2007AU-5.1.10
Any material changes or proposed changes to the information provided to the CBB in support of an authorisation application that occurs prior to authorisation must be reported to the CBB.
Amended: July 2007Licensing Process and Timelines
AU-5.1.12
By law, the 60-day time limit referred to in Paragraph AU-5.1.2 only applies once the application is complete and all required information (which may include any clarifications requested by the CBB) and documents have been provided. This means that all the items specified in Rule AU-5.1.5 have to be provided, before the CBB may issue a license.
Amended: July 2007AU-5.1.12A
The CBB recognises, however, that applicants may find it difficult to secure suitable senior management (refer AU-5.1.5(b) above) in the absence of preliminary assurances regarding the likelihood of obtaining a license. Likewise, a Bahrain company proposing to undertake financial services activities would not be able to obtain a commercial registration from the Ministry of Commerce and Industry without such assurances (refer AU-5.1.5(e) above).
Added: July 2007AU-5.1.12B
Therefore, applicants may first submit an unsigned Form 1 in draft, together with as many as possible of the items specified in Rule 5.1.5. This draft application should contain at least items AU-5.1.5(a); AU-5.1.5(b), with respect to proposed
Directors (but not necessarily senior management); AU-5.1.5(c); AU-5.1.5(d); and AU-5.1.5(g) to AU-5.1.5(m) inclusive.Added: July 2007AU-5.1.12C
On the basis of the information specified in Paragraph AU-5.1.12B, the CBB may provide an initial ‘in principle’ confirmation that the applicant appears likely to meet the CBB’s licensing requirements, subject to the remaining information and documents being assessed as satisfactory. The ‘in principle’ confirmation will also list all outstanding documents required before an application can be considered complete and subject to formal consideration.
Added: July 2007AU-5.1.12D
An ‘in principle’ confirmation does not constitute a license approval, nor does it commit the CBB to issuing a license. However, it provides sufficient assurance for an applicant to complete certain practical steps, such as securing suitable executive staff that satisfy CBB’s ‘fit and proper’ requirements. Once this has been done, the applicant may finalise its application, by submitting the remaining documents required under Rule AU-5.1.5 and, once assessed as complete by the CBB, a signed and dated final version of Form 1.
Amended: July 2007
Amended: October 2007
Amended: April 2008AU-5.1.12E
Regardless of whether an applicant submits a draft application or not, all potential applicants are strongly encouraged to contact the CBB at an early stage to discuss their plans, for guidance on the CBB's license categories and associated requirements. The Licensing Directorate would normally expect to hold at least one pre-application meeting with an applicant, prior to receiving an application (either in draft or in final).
Amended: April 2018
Added: July 2007AU-5.1.12F
Potential applicants should initiate pre-application meetings in writing, setting out a short summary of their proposed business and any issues or questions that they may have already identified, once they have a clear business proposition in mind and have undertaken their preliminary research. The Central Bank can then guide the applicant on the specific areas in the Rulebook that will apply to them and the relevant requirements that they must address in their application.
Added: July 2007AU-5.1.12G
At no point should an applicant hold themselves out as having been licensed by the CBB, prior to receiving formal written notification of the fact in accordance with Rule AU-5.1.12H below. Failure to do so may constitute grounds for refusing an application and result in a contravention of Articles 40 and 41 of the CBB Law (which carries a maximum penalty of BD 1 million).
Added: July 2007Granting or Refusal of License
AU-5.1.12H
To be granted a license, an applicant must demonstrate compliance with the applicable requirements of the CBB Law and this Module. Should a license be granted, the CBB will notify the applicant in writing of the fact; the CBB will also publish its decision to grant a license in the Official Gazette and in two local newspapers (one published in Arabic, the other in English). The license may be subject to such terms and conditions as the CBB deems necessary for the additional conditions being met.
Added: July 2007AU-5.1.12I
The CBB may refuse to grant a license if in its opinion:
(a) The requirements of the CBB Law or this Module are not met;(b) False or misleading information has been provided to the CBB, or information which should have been provided to the CBB has not been so provided; or(c) The CBB believes it necessary in order to safeguard the interests of potentialcustomers .Amended: October 2019
Amended: July 2007
Amended: October 2007AU-5.1.12J
Where the CBB proposes to refuse an application for a license, it will give the applicant a written notice to that effect. Applicants will be given a minimum of 30 calendar days from the date of the written notice to appeal the decision, as per the appeal procedures specified in the notice; these procedures will comply with the provisions contained in Article 46 of the CBB Law.
Amended: October 2019
Added: July 2007Starting Operations
AU-5.1.13
Within 6 months of the license being issued, the new licensee must provide to the CBB (if not previously submitted):
(a) The registered office address and details of premises to be used to carry out the business of the proposed licensee;(b) The address in the Kingdom of Bahrain where full business records will be kept;(c) The licensee's contact details including telephone and fax number, e-mail address and website;(d) A copy of its business continuity plan;(e) A description of the IT system that will be used, including details of how IT systems and other records will be backed up;(f) A copy of theauditor's acceptance to act asauditor for the applicant;(g) A copy of anauditor's opinion certifying that the licensee's capital — as specified in the business plan submitted under Rule AU-5.1.5 — has been paid in;
(h) Forinsurance brokers andinsurance consultants , a copy of the licensee's professional indemnity insurance policy or confirmation that a deposit to an amount specified by the CBB has been placed in escrow in an account of a retail bank licensed in the Kingdom of Bahrain (see Chapter GR-10); and(i) A copy of the applicant's notarised memorandum and articles of association, addressing the matters described in Paragraph AU-5.1.8;(j) A copy of the Ministry of Industry and Commerce commercial registration certificate;(k) An updated organisation chart showing the reporting lines, committees (if any) and including the names of the persons undertaking thecontrolled functions ;(l) A copy of the licensee's business card and any written communication (including stationery, website, e-mail, business documentation, etc.) including a statement that theinsurance licensee is licensed by the CBB; and(m) Any other information as may be specified by the CBB.Amended: October 2011
Amended: July 2007
Amended: January 2008AU-5.1.14
New licensees must start their operations within 6 months of being granted a license by the CBB, failing which the CBB may cancel the license, as per the powers and procedures set out in Article 48 of the CBB Law.
Amended: July 2007AU-5.2 AU-5.2 Approved Persons
Prior Approval Requirements and Process
AU-5.2.1
Insurance licensees must obtain CBB's prior written approval before a person is formally appointed to acontrolled function . The request for CBB approval must be made by submitting to the CBB a duly completed Form 3 (Application for Approved Person status) and Curriculum Vitae after verifying that all the information contained in Form 3, including previous experience, is accurate. Form 3 is available under Volume 3 Part B Authorisation Forms of the CBB Rulebook.Amended: January 2016
Amended: July 2015
Amended: April 2010
Amended: July 2007AU-5.2.2
When the request for
approved person status forms part of a license application, the Form 3 must be marked for the attention of the Director, Licensing Directorate. When the submission to undertake acontrolled function is in relation to an existinginsurance licensee , the Form 3, except if dealing with a MLRO, must be marked for the attention of the Director, Insurance Supervision Directorate. In the case of the MLRO, Form 3 should be marked for the attention of the Director, Compliance Directorate.Amended: April 2018
Amended: July 2007
Amended: April 2008AU-5.2.2A
When submitting the Forms 3,
insurance licensees must ensure that the Form 3 is:(a) Submitted to the CBB with a covering letter signed by an authorised representative of theinsurance licensee , seeking approval for the proposedcontrolled function ;(b) Submitted in original form;(c) Submitted with a certified copy of the applicant's passport, original or certified copies of educational and professional qualification certificates (and translation if not in Arabic or English) and the Curriculum Vitae; and(d) Signed by an authorised representative of thelicensee and all pages stamped with thelicensee's seal.Amended: July 2015
Added: April 2010AU-5.2.2B
Insurance licensees seeking to appoint Board Directors must seek CBB approval for all the candidates to be put forward for election/approval at a shareholders' meeting, in advance of the agenda being issued to shareholders. CBB approval of the candidates does not in any way limit shareholders' rights to refuse those put forward for election/approval.Added: July 2015AU-5.2.2C
For existing licensees applying for the appointment of a
Director or theChief Executive /General Manager , the authorised representative should be the Chairman of the Board or aDirector signing on behalf of the Board. For all othercontrolled functions , the authorised representative should be theChief Executive /General Manager .Amended: July 2015
Added: April 2010Assessment of Application
AU-5.2.3
The CBB shall review and assess the application for
approved person status to ensure that it satisfies all the conditions required in Paragraph AU-3.1.3 and the criteria outlined in Paragraph AU-3.1.5.Amended: January 2016
Added: July 2015AU-5.2.4
For purposes of Paragraph AU-5.2.3,
insurance licensees should give the CBB a reasonable amount of notice in order for an application to be reviewed. The CBB shall respond within 15 business days from the date of meeting all regulatory requirements, including but not limited to receiving the application complete with all the required information and documents, as well as verifying references.Amended: January 2016
Added: July 2015AU-5.2.4A
The CBB reserves the right to refuse an application for
approved person status if it does not satisfy the conditions provided for in Paragraph AU-3.1.3 and does not satisfy the CBB criteria in Paragraph AU-3.1.5. A notice of such refusal is issued by registered mail to theinsurance licensee concerned, setting out the basis for the decision.Amended: January 2016
Added: July 2015AU-5.2.5
[This Paragraph was deleted in January 2016.]
Deleted: January 2016
Amended: July 2015
Amended: July 2008
Amended: July 2007Appeal Process
AU-5.2.5A
Insurance licensees or the nominatedapproved persons may, within 30 calendar days of the notification, appeal against the CBB's decision to refuse the application forapproved person status. The CBB shall decide on the appeal and notify theinsurance licensee of its decision within 30 calendar days from submitting the appeal.Added: July 2015AU-5.2.5B
Where notification of the CBB's decision to grant a person
approved person status is not issued within 15 business days from the date of meeting all regulatory requirements, including but not limited to, receiving the application complete with all the required information and documents,insurance licensees or the nominatedapproved persons may appeal to the the Executive Director, Financial Institutions Supervision of the CBB provided that the appeal is justified with supporting documents. The CBB shall decide on the appeal and notify theinsurance licensee of its decision within 30 calendar days from the date of submitting the appeal.Amended: January 2016
Added: July 2015Notification Requirements and Process
AU-5.2.6
Insurance licensees must immediately notify the CBB when anapproved person ceases to hold acontrolled function together with an explanation as to the reasons why (see Paragraph AU-5.5.6). In such cases, theirapproved person status is automatically withdrawn by the CBB.Amended: July 2008
Amended: April 2008
Amended: July 2007AU-5.2.7
Insurance licensees must immediately notify the CBB in case of any material change to the information provided in a Form 3 submitted for anapproved person .Added: April 2010AU-5.2.8
Insurance licensees must immediately notify the CBB when they become aware of any of the events listed in Paragraph EN-8.2.3, affecting one of theirapproved persons .Added: April 2010AU-5.3 AU-5.3 Registration
AU-5.3.1
Persons wishing to be registered as an
actuary orloss adjuster must submit a duly completed Form 4 (Application for Registration). Persons wishing to be registered asappointed representative must submit Form 5 (Application for Appointed Representative). The form must be marked for the attention of the Director, Licensing Directorate.Amended: April 2018
Amended: October 2009AU-5.3.2
The CBB aims to respond to applications for registration within 2 weeks of receipt of a Form 4 or Form 5, although in some cases, where referral to an overseas supervisor is required, the response time is likely to be longer.
Amended: October 2009
Amended: July 2007AU-5.3.3
All refusals by the CBB to grant a person registered person status have to be reviewed and approved by an Executive Director of the CBB. A notice of intent is issued to the applicant concerned, setting out the basis for the decision. The applicant has 30 calendar days from the date of the notice in which to appeal the decision. The CBB then has 30 calendar days from the date of the representation in which to make a final determination. See also Chapter EN-9.
Amended: October 2009
Amended: July 2007AU-5.4 AU-5.4 Amendment of Authorisation
Licenses
AU-5.4.1
Insurance licensees wishing to vary the scope of their license must obtain the CBB’s written approval, before effecting any such change.Insurance licensees must seek prior CBB approval before undertaking new activities (such as carrying out or broking new classes of business). Approval must be sought whenever a licensee wishes to add or cease undertaking aregulated insurance service , or to vary a condition imposed on their license.Amended: July 2007AU-5.4.2
Failure to secure the CBB approval prior to effecting such changes is likely to be viewed as a serious breach of a licensee's regulatory obligations and may constitute a breach of Article 40(a) of the CBB Law.
Amended: July 2007AU-5.4.3
In addition to any other information requested by the CBB, and unless otherwise directed by the CBB, an
insurance licensee requesting CBB approval to undertake newregulated insurance services must provide the following documentation:(a) A summary of the rationale for undertaking the proposed new service;(b) A description of how the new service will be managed and controlled;(c) An analysis of the financial impact of the new service; and(d) A summary of the due diligence undertaken by the Board and management of theinsurance licensee on the proposed new service.Amended: July 2007AU-5.4.4
The CBB will only agree to amend a license if doing so poses, in its judgement, no unacceptable risks to
customers . As provided for under Article 48 of the CBB Law, the CBB may itself move to amend a license, for instance if a licensee fails to satisfy any of its existing license conditions or protecting the legitimate interests of customers or creditors of the licensee requires such a change. See also Chapter EN-7, regarding the cancellation or amendment of licenses, including the procedures used in such instances.Amended: July 2007
Amended: October 2007Approved Persons
AU-5.4.5
Insurance licensees must seek prior CBB approval before anapproved person may move from onecontrolled function to another within the same licensee.Added: July 2007AU-5.4.6
In such instances, a new Form 3 (Application for Approved Person status) should be completed and submitted to the CBB. Note that a person may be considered ‘fit and proper’ for one
controlled function , but not for another, if for instance the new role requires a different set of skills and experience. Where anapproved person is moving to acontrolled function in another licensee, the first licensee should notify the CBB of that person’s departure (see Rule AU-5.5.6), and the new licensee should submit a request for approval under Rule AU-1.2.1.Added: July 2007AU-5.5 AU-5.5 Cancellation of Authorisation
Voluntary Surrender of a License or Closure of a Branch
Cancellation of a License by the CBB
AU-5.5.1
In accordance with Article 50 of the CBB Law,
insurance licensees wishing to cancel their license or cease activities for a branch must obtain the CBB's written approval, before ceasing their activities. All such requests must be made in writing to the Director, Insurance Supervision Directorate, setting out in full the reasons for the request and how the business is to be wound up.Amended: October 2011
Amended: July 2007AU-5.5.2
Insurance licensees must satisfy the CBB that theircustomers' interests are to be safeguarded during and after the proposed cancellation. The requirements contained in Module GR regarding cessation of business must be satisfied.Amended: July 2007
Amended: October 2007AU-5.5.3
Failure to comply with Rule AU-5.5.1 may constitute a breach of Article 50(a) of the CBB Law. The CBB will only approve such requests where it has no outstanding regulatory concerns and any relevant
customers' interests would not be prejudiced. A voluntary surrender will not be accepted where it is aimed at pre-empting supervisory actions by the CBB. A voluntary surrender will only take effect once the licensee, in the opinion of the CBB, has discharged all its regulatory responsibilities tocustomers .Amended: July 2007AU-5.5.4
As provided for under Article 48(c) of the CBB Law, the CBB may itself move to cancel a license, for instance if a licensee fails to satisfy any of its existing license conditions or protecting the legitimate interests of customers or creditors of the licensee requires a cancellation. The CBB generally views the cancellation of a license as appropriate only in the most serious of circumstances, and generally tries to address supervisory concerns through other means beforehand. See also Chapter EN-7, regarding the cancellation or amendment of licenses, including the procedures used in such instances and the licensee's right to appeal the formal notice of cancellation issued by the CBB.
Amended: October 2011
Added: July 2007AU-5.5.4A
Cancellation of a license requires the CBB to issue a formal notice of cancellation to the licensee concerned. The notice of cancellation describes the CBB's rationale for the proposed cancellation, as specified in Article 48(d) of the CBB Law.
Amended: October 2012
Added: October 2011AU-5.5.4B
Where the cancellation of a license has been confirmed by the CBB, the CBB will only effect the cancellation once a licensee has discharged all its regulatory responsibilities to
clients . Until such time, the CBB will retain all its regulatory powers towards the licensee and will direct the licensee so that no newregulated insurance services may be undertaken whilst the licensee discharges its obligations to itsclients .Added: October 2011AU-5.5.5
In the case of
insurance brokers andinsurance consultants , the requirements relating to professional indemnity coverage must be observed (see Paragraph GR-10.1.8)Amended: July 2007
Amended: October 2007Approved Persons
AU-5.5.5
Cancellation of authorised status requires BMA to issue a formal notice of cancellation to the person concerned. The notice of cancellation must describe the BMA's rationale for the proposed cancellation.
AU-5.5.6
In accordance with Paragraph AU-5.2.6,
insurance licensees must promptly notify the CBB in writing when a person undertaking acontrolled function will no longer be carrying out that function. If acontrolled function falls vacant, theinsurance licensee must appoint a permanent replacement (after obtaining CBB approval), within 120 calendar days of the vacancy occurring. Pending the appointment of a permanent replacement, theinsurance licensee must make immediate interim arrangements to ensure continuity of the duties and responsibilities of thecontrolled function affected. These interim arrangements must be approved by the CBB.Amended: July 2007
Amended: April 2008AU-5.5.7
The explanation given for any such changes should simply identify if the planned move was prompted by any concerns over the person concerned, or is due to a routine staff change, retirement or similar reason.
Amended: July 2007AU-5.5.8
The CBB may also move to declare someone as not ‘fit and proper’, in response to significant compliance failures or other improper behaviour by that person: see Chapter EN-8 regarding the cancellation of ‘fit and proper’ approval.
Added: July 2007Registered Persons
AU-5.5.9
Registered
actuaries andloss adjusters wishing to cancel their registration status with the CBB must obtain the CBB's written approval. All such requests must be made in writing to the Director, Insurance Supervision Directorate.Amended: July 2023
Amended: October 2009
Added: July 2007AU-5.5.10
The CBB may itself cancel the registered status of an
actuary orloss adjuster should the registered person fail to comply with registration conditions outlined in Chapter AU-4: see Chapter EN-9 regarding the cancellation of registration.Amended: July 2023
Amended: October 2009
Added: July 2007AU-5.6 AU-5.6 Publication of the Decision to Grant, Cancel or Amend a License
AU-5.6.1
In accordance with Articles 47 and 49 of the CBB Law, the CBB will publish its decision to grant, cancel or amend a license in the Official Gazette and in two local newspapers, one in Arabic and the other in English.
Amended: October 2019
Added: July 2017AU-5.6.2
For the purposes of Paragraph AU-5.6.1, the cost of publication must be borne by the Licensee.
Added: July 2017AU-5.6.3
The CBB may also publish its decision on such cancellation or amendment using any other means it considers appropriate, including electronic means.
Added: July 2017