Electronic Frauds
RM-1.5.5
Licensees must implement enhanced fraud monitoring of movements in customers’ accounts to guard against electronic frauds using various tools and measures, such as limits in value, volume and velocity.Added: January 2021RM-1.5.6
Licensees must have in place customer awareness communications, pre and post registration process, using video calls, short videos or pop-up messages, to alert and warn natural persons using online channels or applications about the risk of electronic frauds, and emphasise the need to secure their personal credentials and not share them with anyone, online or offline.Added: January 2021