• TC-2.4 TC-2.4 Record Keeping

    • TC-2.4.1

      An insurance licensee must make and retain updated records of:

      (a) The annual training plan for each controlled function;
      (b) Materials used to conduct in-house training courses;
      (c) List of participants attending such in-house training courses;
      (d) Results of evaluations conducted at the end of such training courses.
      (e) The criteria applied in assessing competence;
      (f) How and when the competence decision was arrived at; and
      (g) Record of CPD hours undertaken by each approved person.
      Added: October 2020

    • TC-2.4.2

      For purposes of Paragraph TC-2.4.1, the record keeping requirements apply to both current employees as well as to employees following termination of their services or employment with the insurance licensee, for a minimum period of five years.

      Added: October 2020

    • TC-2.4.3

      An insurance licensee must maintain records of its recruitment and appointment procedures for approved persons for a minimum period of five years following termination of their services or employment with the insurance licensee. Such procedures should be designed to adequately take into account proof of the candidates’ knowledge and skills and their previous activities and training.

      Added: October 2020

    • TC-2.4.4

      For purposes of Paragraph TC-2.4.3, the recruitment record keeping procedure should include, but is not limited to, the following:

      (a) Results of the initial screening;
      (b) Results of any employment tests;
      (c) Results and details of any interviews conducted;
      (d) Background and references checks; and
      (e) Details of any professional qualifications.
      Added: October 2020