• TC-2 TC-2 General Requirements

    • TC-2.1 TC-2.1 Recruitment and Assessing Competence

      • Recruitment and Appointment

        • TC-2.1.1

          If an insurance licensee recruits or promotes an individual to undertake a controlled function, it must satisfy itself, where appropriate, of such individual’s relevant qualifications and experience.

          Added: October 2020

        • TC-2.1.2

          For purposes of Paragraph TC-2.1.1 insurance licensees must file Form 3 (Approved Persons) with the CBB and obtain the express written approval of the CBB for that person to occupy the desired position. In its application, the insurance licensee must demonstrate to the CBB that full consideration has been given to the qualifications and core competencies for controlled functions in Appendix TC-1 (See Article 65(b) of the CBB Law).

          Added: October 2020

        • TC-2.1.3

          Insurance licensees should refer to Module AU (Authorisation) providing detailed requirements on the appointment of individuals occupying controlled functions (approved persons).

          Added: October 2020

        • TC-2.1.4

          An insurance licensee proposing to recruit or appoint an individual has to satisfy itself, of his/her relevant qualifications and experience. The insurance licensee should:

          (a) Take into account the knowledge and skills required for the role, in addition to the nature and the level of complexity of the controlled function; and
          (b) Take reasonable steps to obtain sufficient information about the individual’s background, experience, training and qualification.
          Added: October 2020

      • Assessing Competence

        • TC-2.1.5

          Insurance licensees must not allow an individual to undertake or supervise controlled functions unless that individual has been assessed by the insurance licensee as competent in accordance with this Section.

          Added: October 2020

        • TC-2.1.6

          In determining an individual’s competence, insurance licensees may assess if the person is fit and proper in accordance with Chapter AU-3.

          Added: October 2020

        • TC-2.1.7

          Insurance licensees must assess individuals as competent when they have demonstrated the ability to apply the knowledge and skills required to perform a specific controlled function.

          Added: October 2020

        • TC-2.1.8

          The assessment of competence will be dependent on the nature and the level of complexity of the controlled functions. Such assessment of competence of new personnel may take into account the fact that an individual has been previously assessed as competent in a similar controlled functions.

          Added: October 2020

        • TC-2.1.9

          If an insurance licensee assesses an individual as competent in accordance with TC-2.1.7 to perform a specific controlled function, it does not necessarily mean that the individual is competent to undertake other controlled functions.

          Added: October 2020

        • TC-2.1.10

          An insurance licensee should use methods of assessment that are appropriate to the controlled functions as it relates to the individual’s role.

          Added: October 2020

    • TC-2.2 TC-2.2 Training and Maintaining Competence

      • TC-2.2.1

        An insurance licensee must annually determine the training needs of individuals undertaking controlled functions. It must develop a training plan to address these needs and ensure that training is planned, appropriately structured and evaluated.

        Added: October 2020

      • TC-2.2.2

        The assessment and training plan described in Paragraph TC-2.2.1 should be aimed at ensuring that the relevant controlled functions maintains competence in the position An individual can develop skills and gain experience in a variety of ways. These could include on the job learning, individual study, and other methods. In almost every situation, and for most individuals, it is likely that competence will be developed most effectively by a mixture of training methods.

        Added: October 2020

      • TC-2.2.3

        The training plan of insurance licensees must include a programme for continuous professional development training (“CPD”) for their controlled functions.

        Added: October 2020

      • TC-2.2.4

        Approved persons may choose to fulfil their CPD requirements by attending courses, workshops, conferences and seminars at local or foreign training institutions.

        Added: October 2020

      • TC-2.2.5

        The annual training required under Paragraph TC-2.2.1 must also include the quarterly updates, if any, to the CBB Volume 3 (Insurance) Rulebook, in areas relevant to each controlled function.

        Added: October 2020

      • TC-2.2.6

        Insurance licensees should maintain appropriate training records for each individual. Licensees should note how the relevant training relates to and supports the individual’s role. Training records may be reviewed during supervisory visits to assess the insurance licensees systems and to review how the licensee ensures that its staff are competent and remain competent for their roles.

        Added: October 2020

      • Maintaining Competence

        • TC-2.2.7

          An insurance licensee must make appropriate arrangements to ensure that controlled functions maintain competence.

          Added: October 2020

        • TC-2.2.8

          An insurance licensee should ensure that maintaining competence for an approved person takes into account:

          (a) Application of technical knowledge;
          (b) Application and development of skills; and
          (c) Any market changes and changes to products, legislation and regulation.
          Added: October 2020

        • TC-2.2.9

          An insurance licensee may utilise the CPD schemes of relevant professional bodies to demonstrate compliance with TC-2.2.1. In-house training, seminars, conferences, further qualifications, product presentations, computer-based training and one-to-one tuition may also be considered to demonstrate compliance with Paragraph TC-2.2.1.

          Added: October 2020

    • TC-2.3 TC-2.3 Transitional Period

      • TC-2.3.1

        The requirements of Module TC for insurance licensees are effective from the issuance date of this Module.

        Added: October 2020

      • TC-2.3.2

        New applications for approved persons are subject to the requirements of this Module (See Paragraph TC-B.1.4).

        Added: October 2020

      • TC-2.3.3

        Approved persons occupying controlled functions at the time this Module is issued will be grandfathered and not subject to the requirements of this Module, with the exception of CPD requirements in Paragraph TC-1.2.1. However, should the approved person move to another controlled function, Paragraph TC-2.3.4 will apply.

        Added: October 2020

      • TC-2.3.4

        In instances, where an approved person in one insurance licensee moves to another insurance licensee and occupies the same position, the CBB will exercise its discretion on whether to grandfather such approved person from the required qualifications and competencies outlined in Appendix TC-1 into the new insurance licensee. The grandfathering criteria used by the CBB will include a comparison of the scope and size of both positions. This will also apply in instances where an approved person in one insurance licensee moves from one department to another within the same insurance licensee.

        Added: October 2020

    • TC-2.4 TC-2.4 Record Keeping

      • TC-2.4.1

        An insurance licensee must make and retain updated records of:

        (a) The annual training plan for each controlled function;
        (b) Materials used to conduct in-house training courses;
        (c) List of participants attending such in-house training courses;
        (d) Results of evaluations conducted at the end of such training courses.
        (e) The criteria applied in assessing competence;
        (f) How and when the competence decision was arrived at; and
        (g) Record of CPD hours undertaken by each approved person.
        Added: October 2020

      • TC-2.4.2

        For purposes of Paragraph TC-2.4.1, the record keeping requirements apply to both current employees as well as to employees following termination of their services or employment with the insurance licensee, for a minimum period of five years.

        Added: October 2020

      • TC-2.4.3

        An insurance licensee must maintain records of its recruitment and appointment procedures for approved persons for a minimum period of five years following termination of their services or employment with the insurance licensee. Such procedures should be designed to adequately take into account proof of the candidates’ knowledge and skills and their previous activities and training.

        Added: October 2020

      • TC-2.4.4

        For purposes of Paragraph TC-2.4.3, the recruitment record keeping procedure should include, but is not limited to, the following:

        (a) Results of the initial screening;
        (b) Results of any employment tests;
        (c) Results and details of any interviews conducted;
        (d) Background and references checks; and
        (e) Details of any professional qualifications.
        Added: October 2020