Heads of other Functions
TC-1.1.14
Heads of other functions are responsible for tracking specific functional performance goals in addition to identifying, managing, and reporting critical organisational issues upstream. Certain functions require dealing directly withcustomers while others do not. Both categories of functions, however, require specific qualifications and experience to meet the objectives as well as compliance requirements of theinsurance licensee .Added: October 2020TC-1.1.15
For purposes of Paragraph TC-1.1.15,
insurance licensees should contact the CBB should they require further clarification on whether a specific position falls under the definition of “Heads of other Functions”.Added: October 2020