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  • Business Resumption

    • OM-4.6.4

      Each relevant business and support function must assign at least one member to be a part of the CMT to carry out the business resumption process for the relevant business and supported function. Appropriate recovery personnel with the required knowledge and skills must be assigned to the team.

      Added: January 2020

    • OM-4.6.5

      Generally, the business resumption process consists of three major phases:

      (a) The mobilisation phase — This phase aims to notify the recovery teams (e.g. via a call-out tree) and to secure the resources (e.g. recovery services provided by vendors) required to resume business services.
      (b) The alternate processing phase — This phase emphasizes the resumption of the business and service delivery at the alternate site and/or in a different way than the normal process. This may entail record reconstruction and verification, establishment of new controls, alternate manual processes, and different ways of dealing with customers and counterparties; and
      (c) The full recovery phase — This phase refers to the process for moving back to a permanent site after a disaster. This phase may be as difficult and critical to the business as the process to activate the business resumption process.
      Added: January 2020

    • OM-4.6.6

      For the first two phases above, clear responsibilities should be established and activities prioritised. A recovery tasks checklist should be developed and included in the BCM framework.

      Added: January 2020