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OM-2.6.1

Licensees must maintain and regularly review contingency plans to enable them to set up alternative arrangements, with minimum disruption to business, should the outsourcing contract be suddenly terminated or the outsourcing service provider fails. This may involve the identification of alternative outsourcing service providers or the provision of the service in-house. These plans must consider how long the transition would take and what interim arrangements would apply.

Added: January 2020